77bt's Privacy Policy

1 Introduction & Applicability

77bt ("we", "us", or "platform") is committed to providing a safe and reliable online betting and casino experience for players in Bangladesh. Your privacy matters to us. This privacy policy explains what information we collect when you use the 77bt website or services, why we collect it, and how we use and protect it.

This policy applies to all users of 77bt's services — whether registering an account, making a deposit, playing games, or simply browsing the website. By using our services, you are considered to have agreed to the terms of this privacy policy.

2 What Information We Collect

We collect various types of information to ensure the best service for you. This information comes from two main sources — what you provide directly and what is collected automatically through your use of the platform.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (when identity verification is required)
• Payment information — such as bKash, Nagad, or Rocket account numbers or bank account details
• Messages and information you provide when contacting our support team

2.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Browsing history and gaming activity on the platform
• Login duration and session data
• Information collected from cookies and similar tracking technologies

3 Purpose of Using Information

77bt uses your information only for the following legitimate purposes. We never sell your personal information to unauthorised third parties.

• Account Management: For registration, verification, and account maintenance.
• Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfers.
• Age & Identity Verification: To confirm that you are 21 years of age or older and that you are operating an account under your real identity.
• Security & Fraud Prevention: To detect suspicious activity and maintain the integrity of the platform.
• Customer Service: To resolve your enquiries and complaints quickly and effectively.
• Service Improvement: To conduct analysis for improving our gaming experience, interface, and overall platform.
• Legal Compliance: To comply with applicable laws and regulations and to maintain records.
• Responsible Gaming Protection: To monitor gaming patterns in order to support players at risk of excessive gambling.

4 Information Sharing & Disclosure

77bt does not sell, rent, or transfer your personal information to third parties without authorisation. However, information may be shared in the following limited circumstances:

4.1 Trusted Service Providers

We work with selected third parties for payment processing, identity verification, technical infrastructure management, and customer service support. Only the necessary information is shared with these partners, and they are contractually bound to uphold privacy standards consistent with this policy.

4.2 Legal Obligations

Where disclosure of information is legally required in compliance with a valid order or direction from a competent court or regulatory authority, 77bt will be obligated to do so. In such cases, we will endeavour to notify you to the extent possible, unless prohibited by law.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets involving any part of 77bt's business, user information may be included among the transferred assets. We will notify you before any such change takes place.

5 Information Security Measures

77bt adopts industry-standard technical and administrative measures to ensure the security of your information. Our key security features are:

Please note that no method on the internet is 100% secure. We strive to ensure the highest level of protection, but in the event of a security breach, we will act promptly and notify you.

6 Cookie Policy

Cookies and similar tracking technologies are used on the 77bt website. Cookies are small text files stored on your device that help us improve the quality of our services.

• Essential Cookies: Essential for maintaining login sessions and operating core platform functions.
• Performance Cookies: To analyse which parts of the platform are used most.
• Functionality Cookies: To remember your preferences and settings so you do not have to set them up again each time.
• Security Cookies: To detect unauthorised access and fraud.

You can control or disable cookies from your browser settings. However, disabling certain cookies may affect the functionality of the platform.

7 Data Retention Period

We retain your personal information only for as long as necessary or as required by law. Generally:

• Active account data: Retained for as long as the account remains active.
• After account closure: Information may be retained for a specified period as required by legal obligations and financial record-keeping needs.
• Transaction records: Retained for the period required under financial regulations.
• Inactive accounts: In cases of prolonged inactivity, accounts may be reviewed for security purposes.

8 Your Rights

Every user registered on the 77bt platform enjoys the following rights regarding their own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: You may request deletion of your information beyond what is required by legal obligations.
• Right to Restrict Processing: You may request that processing of your information be limited in certain circumstances.
• Right to Data Portability: You may request your information in a structured format.
• Right to Object: You may object to the use of your information for specific purposes.

To exercise these rights, please contact our support team. We will generally respond to your request within a reasonable time. However, in some cases, full deletion may not be possible due to legal obligations or legitimate reasons.

9 Protection of Minors

77bt is intended only for individuals aged 21 or over. We do not knowingly collect any information from minors. Age verification is mandatory at the time of registration. If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.

Request from guardians: If your child has inappropriately accessed the 77bt platform, please contact our support team immediately.

10 Third-Party Links

Some game content on the 77bt platform is provided by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and similar game providers. These providers have their own privacy policies, which may apply to your interactions on their platforms. We are not responsible for the privacy practices of third parties.

11 Changes to the Policy

77bt reserves the right to update this privacy policy from time to time due to service improvements, legal changes, or business needs. For any significant changes:

• The updated policy will be published on this page.
• Where applicable, registered users will be notified by email.
• Continued use of the platform after any changes will be considered acceptance of the new policy.

It is therefore recommended that you visit this page regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our dedicated support team. Our team is available 24 hours a day, 7 days a week to assist you in Bengali and English.